In your knowledge base, you can create articles that answer questions visitors may have about your business. You can organize these articles into categories and subcategories, as well as tag them with relevant search terms.
- In your HubSpot account, navigate to Service > Knowledge Base.
- In the upper right, click Create article.
- In the article editor, enter a title and subtitle, then write the body of the article.
- In the rich text toolbar, you can apply limited formatting and add assets like videos, links, and images. Learn more about editing content with the rich text toolbar.